FAQ

Minimum order quantities vary by product category, generally starting from 25 to 50 pieces. For bulk orders and custom hampers, we can work with your specific requirements — reach out to our team for a tailored quote.

Yes, we offer multiple customization options including screen printing, digital printing, laser engraving, and embroidery, depending on the product. Our design team can also help create mockups before production begins.

Standard delivery timelines range from 7 to 15 working days depending on the order size, customization, and product availability. Rush delivery options are also available for urgent requirements — please discuss timelines with our sales team.

Yes, we provide sample requests for most products so you can check quality, finish, and branding before confirming your bulk order. You can request a sample directly through our website.

We deliver pan-India, including major cities like Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Gurgaon, Noida, and Ahmedabad, as well as remote locations through our logistics partners.

We accept bank transfers, UPI, credit/debit cards, and corporate purchase orders. For bulk orders, a partial advance payment may be required to confirm production.

Since most of our products are customized as per your requirements, returns and exchanges are generally not applicable once production begins. However, if there is a manufacturing defect or quality issue, please contact our support team and we'll resolve it promptly.

Yes, we provide GST-compliant invoices for all corporate orders, making it easy for your accounts team to process payments and claim input tax credit.